Emergency healthcare in Russia

To start with, in a case of emergency in Russia you should dial 112 and talk to the ambulance in Russian, so it would be great for you to have Russian-speaking friend to explain exactly what happened to you and what your problem is.

A doctor with ambulance will take you to the local hospital or a private hospital if you have a private insurance. Sometimes you can also call a paid ambulance in Moscow on a number +7499 649 88 89.

If you have an urgent emergency case then you will receive initial medical care for free , and that doesn’t depend on your insurance.

Here is a short list of telephone numbers in an emergency:

medical emergency number: 03;
moscow emergency medical care: 628 0003.

Emergency services in Russia

In case that you need a help from the police, the fire service or the medical service call 112 from your cellular phone in Russia. In this fastest tempo the operator redirect you to the necessary service.

It’s also possible to call the next phone numbers in case of the top-importance emergency:

01 or 101 from your cellular phone to the emergencies Ministry;
02 or 102 from your cellular phone to the police;
03 or 103 from your cellular phone to the ambulance.

Please use all these numbers in case that you have a serious situation with your health just to avoid of the delays for those who have a serious threat to their health.

Fire services in Russia

In case of your emergency you should call 101 from your cellular phone .

Police in Russia

There is the Ministry of Internal Affairs in Russia that controls police service. So, please call 102 from your cellular phone if you see a crime or any another police emergency case.

There are some of the most important phone numbers in the big cities in Russia:

Moscow City Police: (495) 200 9305;
St Petersburg City Police: (812) 579 9824.

Healthcare and accidents in Russia

In your medical case please phone 113 from your cellular phone to talk to the ambulance. It doesn’t depend on your medical insurance you will get your emergency healthcare for free in Russia.

There are some emergency numbers in Russia:

Red cross — Picture of red cross in Russia

National Sea Rescue Service (Gosudarstvenaya Morskaya Spasatelnaya Sluzhba): 112;
Sklifosovsky Institute of Emergency Care: main emergency hospital in Moscow that also has a private ambulance service. Call (495) 680 6722;
Red Cross: (499) 126 7571;
Regional Society of Disabled People: (495) 725 3982;
HIV/AIDS Helpline: (495) 366 6238.

Drug and alcohol services in Russia

There are some of the drug and alcohol emergency numbers in Russia: 1) drugs helpline: (495) 421 5555;

2)anti-poison center: Moscow – (495) 628 1687, Saint Petersburg – (921) 757 3228;

3) medical Center Zdravnitsa (Meditsinskiy Tsentr Zdravnitsa): emergency treatment for alcoholism as well as drug abuse. Call (495) 225 2514.

4) narkonon-Standard: Moscow – (495) 504 9601, elsewhere in Russia – 800 555 1022.

Children, family, and youth services in Russia

There are some of the children, family emergency numbers in Russia:

Children abuse — Picture of children abuse healpline

child abuse helpline: (495) 624 600;
women’s abuse helpline: (495) 282 8450;
center of Family Planning and Reproduction;
Yaroslavna Center for Psychological Help of Women;
Russian Association of Crisis Centers: (495) 250 9171;
missing persons in Russia: to report a missing person, call the emergency services on 102 or 112. The Russian police also provide a step-by-step guide on how to report a missing person.

Utility and telecommunications services in Russia

There are some of the utility and telecommunications emergency numbers in Russia:

in case of electricity issues in Moscow call 495 983 1641 to the Moscow United Electric Grid Company or call 800 555 0555 to Mosenergosbyt;
in case of gas issues in Moscow call (495) 660 2002 to MOSGAZ;
in case of water issues in Moscow call 499 763 3434 to Mosvodokanal or 495 657 8738 to Mosvodostok or 495 514 0211 to Rosvodokanal or 495 783 3232 to Russian Communal Systems or 495 780 8060 to Evraziyski;
in case of telephone issues call 499 999 8283 to Rostelecom.

Homelessness services in Russia

There is a nice service to help homeless people to find a home to sleep called Nochlezhka. It helps homeless people across Russia since 1990.

Embassies and services for foreign nationals in Russia

Some of the most important embassies for foreign residents and tourists include:

China: the Embassy of the People’s Republic of China in Moscow is located at Druzhby Street 6 (ул. Дружбы, Ulitsa Druzhby). Their phone numbers are following:

The embassy of China — Picture of the embassy of China

+7 (499) 951 84 43;

+7 (499) 951 85 84 (consular services in Chinese);

+7 (499) 951 84 35 (consular services in Russian).

China also has Consulates in Irkutsk (Иркутск), Kazan (Казань), Khabarovsk (Хабаровск), Saint Petersburg (Санкт-Петербург), Vladivostok (Владивосток), and Yekaterinburg (Екатеринбург).

Kazakhstan: the Embassy of Kazakhstan in Moscow is located at Chistoprudny Boulevard 3/3 (Чистопрудный бул., Chistoprudnyy bul.).

The embassy of Kazakhstan — Picture of the embassy of Kazakhstan

Their phone number is following:

+7 (925) 897 71 14.

Kazakhstan also has Consulates in Astrakhan (Астрахань), Kazan, Omsk (Омск), Saint Petersburg.

Tajikistan: the Embassy of Tajikistan in Moscow is located at Granatniy Avenue 13 (Гранатный пер., Granatnyy Pereulok). Their phone numbers are following:

The embassy of Tajikistan — Picture of the embassy of Tajikistan

+7 (499) 230 00 76 and +7 (499) 238 36 20.

Tajikistan also maintains Consulates in Krasnodar (Краснодар), Novosibirsk (Новосибирск), Saint Petersburg, Ufa (Уфа), and Yekaterinburg.

Uzbekistan: the Embassy of Uzbekistan in Moscow is located at 2-Y Kazachiy Avenue 2 (2-й Казачий пер., 2-Y Kazachiy Pereulok).

The embassy of Uzbekistan — Picture of the embassy of Uzbekistan

Their phone numbers are following: +7 (499) 230 00 76 and +7 (499) 238 36 20.

Uzbekistan also maintains Consulates in Kazan, Novosibirsk, Rostov-on-Don, Saint Petersburg, Vladivostok, and Yekaterinburg.

Lost or stolen property in Russia

If you have something lost or stolen please call your local police service. If you’ve lost an item on a train in Russia, you should visit the lost and found desk in the relevant train station.

If you find someone’s passport in Russia, you should take it to the nearest police station or the passport office from which it was issued.

If you lose your bank card in Russia, contact your provider as soon as possible to have the card frozen.

What to do in an emergency in Russia

Please follow the next steps in Russia if you have an emergency:

state your name;
state your telephone number;
state the place where help is necessary;
state the situation on how that happened;
state how many people require help;
state on there is something dangerous around you.

Sometimes it is required to know the names of your medical problems or drugs that you take in Russian , so that would be perfect to have someone Russian – speaking to do that. And there is intoxication case please tell about that to the operator of what was taken and of what was consumed.